Appliance Repair Questions – Cairns

Is it worth repairing an appliance or should I replace it?

Weigh the appliance's age, the cost of the failed part, parts availability and running costs. Simple parts such as pumps, seals, belts and elements are often worth replacing; major parts on older appliances may not be.

What is a call-out fee?

Most repairers charge a fee to attend and diagnose. Ask how much it is and whether it is credited against the repair if you proceed.

Do my consumer rights still apply after the warranty ends?

Under the Australian Consumer Law, products must be of acceptable quality. These rights can apply beyond a manufacturer's warranty if a product fails earlier than reasonably expected. Contact the retailer first.

My appliances stopped after a storm. What should I do?

Note the date, which appliances were affected and any power outage. Have them inspected and keep the repairer's report, which your insurer may ask for.

Do I need to be home for the repair?

Usually, or someone over 18 must give access. Landlords and holiday-let managers can arrange tenant or key-safe access with the repair business.

Does this site repair appliances?

No. We connect you with an independent local business, which quotes and carries out the work.